For safety reasons, we do not accept dogs with known aggressive behavior. Please inform our staff of any behavioral concerns beforehand.
What happens if my dog shows signs of illness during boarding?
We will contact you immediately and, if necessary, bring your dog to a nearby veterinary clinic for prompt care. All expenses will be borne by the owner himself.
How do I book a service?
You can make a booking via WhatsApp, phone call, or online form on our website. We recommend booking in advance during peak seasons.
What should I bring for my dog’s boarding stay?
Please bring your dog’s food, any required medication, and comfort items such as a favorite toy or blanket.
Do you separate dogs by size or temperament?
Yes, we group dogs by size and temperament to ensure comfort and safety during playtime and rest.
Are vaccinations required?
Yes. For everyone’s safety, all dogs must be up-to-date with core vaccinations (such as Rabies, DHPP, and Bordetella).
Do I need to make an appointment?
Yes, we recommend booking in advance to secure your preferred time slot, especially during weekends and holidays.
